MOE VDI

Welcome to the microsite of the Project MOE.VDI. This is a convenient single location to access all the events, updates, and information related to the project, that is currently in progress. If you cannot find what you're looking for, please do not hesita ...

Welcome to the microsite of the Project MOE.VDI. This is a convenient single location to access all the events, updates, and information related to the project, that is currently in progress.

If you cannot find what you're looking for, please do not hesitate to drop us a note.

 

Our fulfillment progress.

Current Status

MOE.VDI Project progress indicator

How our virtualization solutions can help in education

About The Project

Project MOE.VDI helps improve teacher and student access to technology in the classroom. By leveraging on the matured virtual desktop infrastructure (VDI) technology, true education user experience can be provided to enhance the teaching and learning processes in schools. Now, independent on the choices of end-point devices, teachers and school children can teach and learn efficiently, and conveniently.
bitr_roadshows_kdh_002

 

Road shows, Briefings, Deployments.

Past Events

MOE VDI

Malaysia VDI Case Study

Delivering results on every call

BitCARE

  • BitCARE Call Centre
    Wisma Prima,No.17, Jalan Sri Semantan 1,
    Damansara Heights, 50490 Kuala Lumpur

    Tel: +603 2093 9222
    Fax: +603 2093 6222
    Email: bitcare@bitara.com.my
    Website :www.bitara.com.my

    MOE.VDI :www.bitara.com.my/1bitara

    Operating Hours
    8.30am-5.30pm
    Monday-Friday (excluding Public Holiday)
    Sunday-Thursday (for Kelantan,Terengganu & Kedah) (excluding Public Holiday)

  • At BitCARE ,we work diligently around the clock 8/7 to help our clients succeed .Our virtual call centre service include :

    1. First level troubleshooting for both software and hardware issues.

    2. Customer satisfactory reporting.

    Our call centre division focused on providing best in class services to clients. With our specialized call centre system, BitCARE is able to become a powerful tool for customer relationship management that you can integrate into your business.This level of integration can provide you with real time data to increase your business efficiency while reducing your total cost. No matter how many calls per days, BitCARE will serves you with our best effort in providing quality solutions. We would be honoured to be part of your success story – solving your IT issues.

  • The Bitara Service Desk acts as the single point of contact between end-user and Bitara where the main objectives are :

    1. To minimize the adverse impact on business operations by restoring the service operation within a short time.

    2. To evolve in our service quality by accepting critical feedbacks from our customers.

  • Mission

    To deliver outstanding customer interactions on behalf of our clients, in the most efficient and effective methods.


    Vision

    To be the first and the most compelling choice for companies seeking a contact centre solutions. We aim to become one of the best contact centre service providers that offers customized services to both Malaysian and international markets.